Why am I being asked to upload new documents?
We have received your application, but some of the documents you submitted are older than 6 months. To move forward, please upload the following updated documents to your online account:
- Company ID (Front and back)
- One Government-issued ID (Note: PhilHealth and Pag-IBIG IDs are not accepted)
- Proof of Residence (e.g., bill, SOA, Barangay or NBI clearance)
- Latest 2 payslips
What should I ensure when uploading documents?
Make sure the documents are complete, clear copies, and uploaded to your CreditPros account.
What happens after I upload the documents?
Once the required documents are uploaded, we will contact you within 24 hours (excluding weekends) for standard phone verification. Please ensure you're available for the call.
Who can I contact for help?
If you have any questions or need assistance, please email us at wecare@globalcreditpros.com.
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